Algonomy is positioned as Visionary in Gartner’s Magic Quadrant for Personalization Engines
400+ Brands Have Elevated Customer Engagement with Our Solutions
Top Industry Experts and Analysts Have Recognized Our Marketing Solutions
Personalize Customer Engagement Anywhere, Every Time
Deliver Omnichannel Personalization, at Scale, with Our Customer Marketing Platform
Customer Data and Audience Management
Unify Siloed Customer Data
Ingest, cleanse, and unify all your customer data—known and unknown, structured and unstructured, real-time and batch, and online and offline.
Build Golden Customer Records that Evolve in Real Time
Resolve identities and build unified, 360-degree customer views to understand each customer’s behavior, preferences, journey, and more at any given moment.
Understand Each Customer at a Deeper Level
Leverage advanced analytics models—RFME, Propensity to Buy, CLTV, Churn, etc.—to generate deep insights into customers’ behaviors, affinities, and interactions with your business.
Build and Optimize Customer Segments Automatically
Let algorithms do the heavy lifting of building and optimizing customer segments, while accounting for your business and brand goals.
Enable Real-Time Segment Streaming
Automate the sharing of segments across multiple systems in your MarTech stack.
Keep Your Customers Engaged
Re-engage customers through real-time segments based on customer events combined with inventory and price change triggers.
Omnichannel Campaign and Journey Orchestration
Enable Real-time Audience Activation
Leverage pre-built, automated segments to activate audiences for specific use cases such as churn and cart abandonment.
Ensure Consistent, Timely Engagement On Any Channel
Build and automate omnichannel campaigns and journeys, ensuring a consistent and cohesive brand experience for customers as they move through different stages of the buying journey.
Know What Makes Your Campaigns Tick
Run testing and AI-led optimization to identify the ideal creative treatment, headline, copy, send time, and channel mix for maximizing response rates.
Optimize Your Campaigns for Specific ROI and Engagement Metrics
Measure and optimize your campaigns based on the KPIs that matter most to you—page views, repeat visits, adds-to-cart, conversions, etc.
Deliver Personalized, Contextually Relevant Engagement
Deliver personalized newsletters, customer retention campaigns, and abandonment triggers orchestrated across multiple channels.
Active Content
Connect with Each Customer Like You Know Them
Achieve true “Audience of One” at scale. Transform your data—behavioral data, personalized recommendations, loyalty points, social proof messages, product reviews, etc.—into visually stunning content personalized for each customer.
Make Your Product Recommendations Truly Omnichannel
Boost customer re-engagement and order values by presenting AI-driven cross-sell recommendations and product bundles across email, app, and other channels.
Unify, Customize, and Test — Without IT Support
Use a no-code, marketer-friendly interface with customizable decisioning logic to bring relevant content together, customize the look and feel of the message, and preview the final output—all without having to depend on your IT team.
Make the Most of Every Marketing Opportunity
Ensure your campaigns are launched swiftly and no marketing opportunities are missed by minimizing the time and effort needed for content unification, design and development, and QA.
Improve the ROI of Your Existing MarTech Stack
Enjoy seamless integration with your email and mobile platforms to deliver contextually relevant customer engagement in the perfect moments—maximizing conversions and, therefore, the ROI from your existing MarTech stack.
Our Clients Love Us.
Here's What They Have to Say
“We're committed to providing a seamless experience to our customers across all channels. Algonomy's Omnichannel Customer Engagement solutions with their retail-specific algorithms and quick time to market is a best-fit solution to amplify our digital transformation journey.”
Executive - Loyalty
A Major US Supermarket Chain
“Our partnership with Algonomy, and use of their customer analytics solution to power our digital engagement and personalization platform, has helped us deliver the kind of contextualized digital experiences and interactions that consumers are expecting from their brands of choice. And most importantly, we’re seeing these efforts translate into incremental sales and profits for our retail clients. At the end of the day, that’s what it’s all about.”
Randy Crimmins
Chief Strategy Officer, Relationshop (Algonomy channel partner for grocery clients in the US)
A Large Pizza Franchise
“In this fast-paced, digital-first world, we have to make important decisions quickly to keep up with ever-changing consumer needs and preferences. We believe Algonomy will give us a strong data foundation and the insights we need to make better and more timely decisions.”
CFO
8%
Increase in overall sales
1%
Reduction in one-time buyers
16.5%
Increase in average recency
Need Some More Inspiration? Explore Our Resources.
Explore our marketing resources—best practices, case studies, blogs, and more—to stay ahead of the curve.
McDonald’s (West & South India) Drives a 40% Increase in Omnichannel Customer Base with Data-driven Marketing
A Major US Supermarket Chain Drives Data-driven Marketing, Personalizes Customer Engagement Across Touchpoints
A Large Pizza Franchise Hyper-personalizes Marketing Campaigns, Improves Purchase Frequency and Average Order Value
A Multinational Conglomerate Creates Unified Customer Views, Drives Personalized Omnichannel Marketing to Improve Conversion Rates and Lifetime Value
The ROI of Omnichannel Customer Marketing
-
40%Omnichannel Customer Base
-
33%
Customer Retention
-
35%
Offer Redemption Rates
-
26%
Incremental Sales from Targeted Campaigns
-
50%
Campaign Management Time
Ready to see our omnichannel marketing platform in action? Let’s talk.
