Personalized Marketing and Customer Journeys

Personalize your marketing campaigns with Algonomy’s omnichannel personalization suite

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Our Customers

Leading retailers and brands across the globe have grown their revenue with Algonomy’s personalization software.

Power Marketing with Deep Customer Insights to Improve Engagement, Retention, and Lifetime Value

Build One-to-One Relationships with Customers

Map individual shopper behavior with granular segmentation to drive personalized campaigns.

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Automate the Customer Journey

Grow your customer loyalty and revenue by connecting with customers based on their path-to-purchase and stage in the lifecycle.

Orchestrate Omnichannel Interactions

Engage with customers at the right moment and on the channel they prefer — be it email, SMS, mobile apps, or eCommerce.

Activate Real-Time Engagement

Leverage insights and activate audience using a real-time CDP to drive hyper-personalized, journey-based customer engagement across both online and offline channels.

Measure & Optimize Marketing Effectiveness

Drive campaign performance analysis at customer, household, journey, and offer levels. Measure performance against specific business goals.

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Achieve Infinite Scalability

Use a scalable system to send large batch messages across channels. Drive experimentation at scale to maximize business metrics. Use out-of-the-box connectors to integrate with any channel.

Draw Inspiration From Our Personalization Resources

Explore our personalization resources — best practices, case studies,
videos, and more — to stay ahead of the curve.

Algonomy Marketing Personalization Solutions

TargetOne™

Customer Journey Orchestration

Drive consistent cross-channel marketing across the customer journey, with advanced algorithms, to improve response rates.

Engage™

Personalized Content & Promotions

Deliver hyper-personalized content and promotions to improve campaign performance, increase customer engagement, and reduce bounce rates.

Drive consistent cross-channel marketing across the customer journey, with advanced algorithms, to improve response rates.

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Deliver hyper-personalized content and promotions to improve campaign performance, increase customer engagement, and reduce bounce rates.

Learn More >

What Leading Brands Say About Our Personalization Solutions

Realize Tangible Benefits with Algonomy’s Personalized Marketing Software

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Redo Personalized Marketing with the Power of Algorithmic Decisioning

FAQs

Hyper-personalization refers to personalizing the shopper experience at an individual level, in real time, using AI-powered decisioning.
Algonomy’s personalization software powers personalized marketing across the channels of email, website, SMS, mobile apps, social media, POS, and direct mail.
Algonomy works with over 400 retailers and brands, helping them achieve:
- 80% growth in visits through personalized outbound engagement (mainly email and SMS)
- 35% improvement in offer redemption rates based on affinities
- 50% increase in email open rate due to personalized content
- 19% increase in average basket value
- 8% reduction in marketing investments
- 50-60% reduction in campaign management time
- 1% reduction in churn
- 1-3% win back of lapsed customers
CJO helps marketers drive perfectly timed personalized campaigns across the lifecycle, at every touchpoint. It creates smarter customer journeys, orchestrates omnichannel interactions, and activates engagement based on real-time context. It detects actions and relevant events of customers and executes appropriate responses for the triggered actions. It tests journeys and optimizes them based on analysis. The solution provides insights into campaign performance and journey analytics.
Definitely. With new found comfort in shopping on digital channels, customers are truly omnichannel now. Research says that omnichannel consumers spend over 20% more. With this as the new reality, retailers must invest in their omnichannel presence to connect with customers in the channel of their choosing. As digital sales in the retail industry experience a significant jump, Algonomy CJO helps retailers and brands connect with customers through omnichannel journey orchestration supported by CDP, personalization, and marketing services, helping them realize revenue growth goals.
Algonomy is the only independent personalization solutions provider with self-driving AI, omnichannel capabilities that can unify store and digital, algorithmic real-time decisioning, and built-for-retail capabilities, providing unparalleled time to value.
Algonomy understands the unique needs of different retail segments and has proven expertise with the verticals of fashion & apparel, grocery and hypermarkets, convenience stores, restaurant/QSR, specialty, pharma & healthcare, beauty, consumer electronics, and more.

FAQs

Hyper-personalization refers to personalizing the shopper experience at an individual level, in real time, using AI-powered decisioning.
Algonomy’s personalization software powers personalized marketing across the channels of email, website, SMS, mobile apps, social media, POS, and direct mail.
Algonomy works with over 400 retailers and brands, helping them achieve:
- 80% growth in visits through personalized outbound engagement (mainly email and SMS)
- 35% improvement in offer redemption rates based on affinities
- 50% increase in email open rate due to personalized content
- 19% increase in average basket value
- 8% reduction in marketing investments
- 50-60% reduction in campaign management time
- 1% reduction in churn
- 1-3% win back of lapsed customers
CJO helps marketers drive perfectly timed personalized campaigns across the lifecycle, at every touchpoint. It creates smarter customer journeys, orchestrates omnichannel interactions, and activates engagement based on real-time context. It detects actions and relevant events of customers and executes appropriate responses for the triggered actions. It tests journeys and optimizes them based on analysis. The solution provides insights into campaign performance and journey analytics.
Definitely. With new found comfort in shopping on digital channels, customers are truly omnichannel now. Research says that omnichannel consumers spend over 20% more. With this as the new reality, retailers must invest in their omnichannel presence to connect with customers in the channel of their choosing. As digital sales in the retail industry experience a significant jump, Algonomy CJO helps retailers and brands connect with customers through omnichannel journey orchestration supported by CDP, personalization, and marketing services, helping them realize revenue growth goals.
Algonomy is the only independent personalization solutions provider with self-driving AI, omnichannel capabilities that can unify store and digital, algorithmic real-time decisioning, and built-for-retail capabilities, providing unparalleled time to value.
Algonomy understands the unique needs of different retail segments and has proven expertise with the verticals of fashion & apparel, grocery and hypermarkets, convenience stores, restaurant/QSR, specialty, pharma & healthcare, beauty, consumer electronics, and more.