Want to Engage
every Customer Profitably
Get the edge with Real-time CDP and Customer Journey Orchestration
Automatically activate audiences in real-time with 360° Customer views
and granular insights for contextually relevant engagement
Trusted by 400+ world’s leading retail brands
CDP Embedded Marketing Automation and Customer Journeys for Grocers
Real-time CDP powers granular customer intelligence while CJO automates and
drives journey orchestration throughout the customer’s lifecycle
and across every channel.
Dynamic email Personalization for 50% more opens, 40% increase in redemption rates
Personalize emails at open time. Embed real-time pricing and offers based on day, time, event, price change, brand affinity, past behavior.
Automatically trigger personalized campaigns based on individual and household preferences, new launches, and expiring loyalty points.
Real-time personalization at the POS, Kiosk, or Clienteling App for
5 -8% lift in sales
Enable associates to suggest personalized last-minute offers at check-out counters for unplanned purchases based on customers’ purchase history, product views across the app or website, bundled offers they missed, or new introductions.
Custom audience for Digital Ads
Increase conversions by 11%
Identify audience segments/ micro-segments and leverage built-in analytics to efficiently predict outcomes and execute highly personalized Ad campaigns, in quick time. e.g. identify customers who shop infrequently across the app, web, and in-store but respond to offers with free delivery options on the app.
Enable Guided shopping experience with Chatbots
Increase engagement by 2X
Recognize different types of customers while online, engage and guide them through their shopping journey via chatbots. Inspire them with information on calories, ingredients, recipes and enable 1 click ‘add the ingredients’ – to drive cross-sells and faster check-outs.
Personalized Contact Center Interactions
Enable call center agents with customer insights and relevant recommendations to drive personalized interactions for phone-in orders, whether it is for BOPIS or curb-side pick ups.
Arrest Customer churn
Reduce customer churn by 3%
Predict customers who may churn. Leverage real-time data to take corrective action. Automatically trigger campaigns based on propensity to churn or lack of engagement with the brand.
Acquire Customers with look-alike profiles and Lower acquisition costs by 5 -7%
Identify customer micro-segments similar to your Ideal Customer Profile and launch acquisition campaigns. With a large influx of new customers, it is imperative for grocers to identify and quickly move high potential customers through the buying stages.
Double the Advantage with Minimal Effort
A versatile solution to help marketers drive 50% higher sales and get 25% higher return on marketing investment through rich hyper-personalized experiences and automating journeys by combining granular customer insights with real-time context at scale.
Endorsed by Industry Experts
451 Research validates Algonomy’s offerings for digital-first personalized customer engagement.
Algonomy’s robust customer data model underlies prebuilt KPIs and predictive scores.
Algonomy positioned as a visionary in Gartner’s Magic Quadrant for Personalization Engines, 2021.
Real-time CDP and CJO
Real time customer profile
Capture behavioral data in real-time for both known and anonymous customers, preferences, create dynamic segments and prepare for activation, at scale.
Drive hyper-personalized, journey-based customer engagement and connect with customers in the moment, with real-time audience.
Golden record & Identity resolution
Create a single unified customer profile by stitching together first party, second party and third party data. Additional enrichment and deduplication turns every profile into a Golden Record.
Leverage actionable algorithms to create granular micro-segments, perform look-alike and propensity analyses to drive next-best actions, and anticipate behavior with campaign and journey analytics.
Capture behavioral data in real-time for both known and anonymous customers, preferences, create dynamic segments and prepare for activation, at scale.Learn More >
Drive hyper-personalized, journey-based customer engagement and connect with customers in the moment, with real-time audience.Learn More >
Create a single unified customer profile by stitching together first party, second party and third party data. Additional enrichment and deduplication turns every profile into a Golden Record.Learn More >
Leverage actionable algorithms to create granular micro-segments, perform look-alike and propensity analyses to drive next-best actions, and anticipate behavior with campaign and journey analytics.Learn More >
Seamless Technology Integrations
Algonomy provides out-of-the-box integration with POS, online, data
platforms, cloud providers, loyalty and other technologies
Why our customers love us
Fernando Gisbert Torres
Head of Omnichannel and Customer Engagement
Director of Database Marketing
Fast time to value with low TCO
With over 1200+ domain measures, pre-built models, KPIs for specific use cases, built-in analytics.
Scalable with 560+ connectors
Enterprise-scale data ingesting and management, unifying databases with over 100M records in a customer lakehouse.
Ensure full compliance with GDPR, CCPA with maximum protection out-of-the-box.
Single Personalization Engine
A single personalization engine that powers both offline and online customer engagement seamlessly.
Real-time life cycle stage-based engagement
Engage customers based on their lifecycle stage in real-time with relevant messages on devices they prefer and at a time of their choosing.
Draw inspiration from our Personalization Resources
Explore our personalization resources — best practices, case studies,
videos, and more — to stay ahead of the curve.