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Real-time CDP & Journey Orchestration for Fashion Retail

Set up high converting omni-channel customer journeys with real-time audience activation

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Explore Real-Time CDP & Journey Orchestration For Your Business

Trusted by Leading Retailers Worldwide

Supercharge Personalization With a Real-Time CDP

Real-time CDP powers granular customer intelligence while CJO automates and
drives journey orchestration throughout the customer’s lifecycle
and across every channel.

Unified Customer Profiles
Dynamic Email Personalization
Real-time personalization at POS
Custom Audience for Digital Ads

Get a single unified customer view that combines behavioral data, transactional data, campaign response, ecommerce data, app data and more.

Get 50% more opens & 40% increase in offer redemption with real-time pricing & offer personalization on emails, based on time, brand affinity, past behavior etc.

Get 5-8% lift in sales with personalized offers at check-out counters based on purchase history, product views online, missed offers etc.

Increase conversions by 11% with highly personalized Ad campaigns, targeting ideal customers who are more likely to respond to your offers.

Increase engagement by 2X through guided shopping via chatbots that recognize different types of customers and their needs.

Reduce churn by 3% by leveraging real-time data to predict which customers are likely churn. Automatically trigger campaigns based on propensity to churn or lack of engagement.

Lower acquisition costs by 5 -7% by Identifying customer micro-segments similar to your Ideal Customer Profile and launch acquisition campaigns.

Enable call center agents with customer insights and relevant recommendations to drive personalized interactions for phone-in orders, whether it is for BOPIS or curb-side pick ups.

Guided Shopping with Chatbots
Arrest Customer Churn
Acquire Customers with Lookalikes
Personalized Contact Center Interactions

Want to deliver hyper-personalized customer journeys through real-time audience activation?

Talk to an Expert Today

Drive ROI & Sales With Hyper-Personalized Customer Journeys

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Endorsed by Industry Experts

451 Research

451 Research validates Algonomy’s offerings for digital-first personalized customer engagement.

Forrester Wave

Algonomy’s robust customer data model underlies prebuilt KPIs and predictive scores.

Gartner

Algonomy positioned as a visionary in Gartner’s Magic Quadrant for Personalization Engines, 2021.

Real-time CDP and CJO

Real time customer profile

Real time customer profile

Capture behavioral data in real-time for both known and anonymous customers, preferences, create dynamic segments and prepare for activation, at scale.

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Real-time activation

Real-time activation

Drive hyper-personalized, journey-based customer engagement and connect with customers in the moment, with real-time audience.

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Golden record & Identity resolution

Golden record & Identity resolution

Create a single unified customer profile by stitching together first party, second party and third party data. Additional enrichment and deduplication turns every profile into a Golden Record.

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Predictive Analytics

Predictive Analytics

Leverage actionable algorithms to create granular micro-segments, perform look-alike and propensity analyses to drive next-best actions, and anticipate behavior with campaign and journey analytics.

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Capture behavioral data in real-time for both known and anonymous customers, preferences, create dynamic segments and prepare for activation, at scale.

Learn More >

Drive hyper-personalized, journey-based customer engagement and connect with customers in the moment, with real-time audience.

Learn More >

Create a single unified customer profile by stitching together first party, second party and third party data. Additional enrichment and deduplication turns every profile into a Golden Record.

Learn More >

Leverage actionable algorithms to create granular micro-segments, perform look-alike and propensity analyses to drive next-best actions, and anticipate behavior with campaign and journey analytics.

Learn More >

Why our customers love us

“With Algonomy's CDP and Marketing Automation implementation, we are able to better understand our customers and their shopping journeys in fashion. This enables us to easily build micro-segments and create targeted propositions.”
Jitendra Kanojia
Head of Omnichannel and Customer Engagement

Simply amazing!

“The name Algonomy suggests the body of knowledge and rules surrounding advanced algorithms which we leverage to drive relevant, personalized, targeted communications to our customers. This has resulted in significant improvement in customer engagement with greatly increased response rates and doubled growth in digital channel adoption.”
Harry Kimball
Director of Database Marketing

Simply amazing!

“We know that we have only just begun to take advantage of Customer360 and TargetOne solutions and we hope that the new organization as Algonomy will allow us to advance even further and achieve the challenges we have set ourselves.”
Fernando Gisbert Torres
CMO

Simply amazing!

“With Algonomy's CDP and Marketing Automation implementation, we are able to better understand our customers and their shopping journeys in fashion. This enables us to easily build micro-segments and create targeted propositions.”
Jitendra Kanojia
Head of Omnichannel and Customer Engagement

“The name Algonomy suggests the body of knowledge and rules surrounding advanced algorithms which we leverage to drive relevant, personalized, targeted communications to our customers. This has resulted in significant improvement in customer engagement with greatly increased response rates and doubled growth in digital channel adoption.”
Harry Kimball
Director of Database Marketing

“We know that we have only just begun to take advantage of Customer360 and TargetOne solutions and we hope that the new organization as Algonomy will allow us to advance even further and achieve the challenges we have set ourselves.”
Fernando Gisbert Torres
CMO

“At rue21 we began the journey with Manthan to transform our business with CDP & Algorithmic Assortment planning. We are excited that Manthan and RichRelevance are now Algonomy, powering the “digital new normal” with AI for retail brands like us.”
Rue21

“By making decisions faster and more precisely, and our execution more efficient, we believe it has the potential to realize a 7-9% reduction in out of stocks, recover an average 5-7% in lost sales. All of this would not be possible without the ability to spot and act on analytics-driven opportunities.”
Future Group

Seamless Technology Integrations

Algonomy provides out-of-the-box integration with POS, online, data
platforms, cloud providers, loyalty and other technologies

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Draw inspiration from our Personalization Resources

Explore our personalization resources — best practices, case studies,
videos, and more — to stay ahead of the curve.

Personalize Customer Journeys With a Real-Time CDP