Segment
Supermarket
Objective
Streamline and automate supplier processes and, build data-sharing and collaboration framework
Product
Supplier Collaboration Platform
Key Outcomes
faster supplier onboarding
faster new product onboarding
of invoice processing automated
reduction in rebate management efforts
The Company
Keells, a subsidiary of John Keells Holdings, is a leading supermarket chain in Sri Lanka renowned for its commitment to offering fresh, high-quality products and exceptional value to its customers. With over 123 outlets and a robust online delivery service, Keells serves a vast clientele daily, relying on a network of more than 700 suppliers to meet consumer demand.
The Challenge
Despite its success, Keells faced several challenges in supplier management, hindering its growth potential.
- Manual and error-prone supplier onboarding and product information management, leading to delays.
- Frustration among large suppliers due to the management of a high volume of purchase order modifications.
- Inefficient resolution of invoice and delivery disputes, resulting in delayed payments and strained supplier relationships.
- Rebate calculations was a time consuming affair often requiring extensive data manipulation
- Lack of data visibility for Keells and its suppliers, hampering timely insights on sales, inventory, and category performance.
“We wanted a unified system with comprehensive tracking and management capabilities for supplier-facing processes for efficient and seamless collaboration. Algonomy's Supplier Collaboration Platform empowered our teams with integrated management capabilities for internal and supplier activities, saving hours, reducing errors, and improving planning. Our supply chain is now resilient, responsive, and cost-effective."
- Aravinda Wanniarachchi, CFO - Retail, John Keells Holdings PLC
“The platform's ability to minimize human interventions, enhance collaboration between teams, and deliver actionable insights has been remarkable. Not only has it streamlined our processes, but it has also delivered an attractive ROI that exceeds our expectations.”
- Osanda Warnekulasooriya, VP, Head of Business Systems, Retail, John Keells Holdings PLC
Algonomy’s Solution Fosters True Supplier Collaboration
Keells adopted Algonomy’s Supplier Collaboration Platform, a comprehensive web-based solution designed to enhance collaboration between suppliers and retailers. This platform automated and streamlined supplier processes, facilitating seamless data and insights sharing.
Under the Keells Advance Network Exchange (KANE) initiative, the platform facilitated various critical functions, including:
- Rapid Supplier Onboarding
- Digital Catalog Management
- EDI-Integration with Suppliers
- Automated Invoice Reconciliation
- Collaborative Rebate Management
- Demand and Insights Sharing
- Keells streamlined supplier onboarding via the KANE system, digitizing documentation and employing guided approval workflows.
- This reduced paperwork, accelerated onboarding, minimized errors, and ensured transparent status tracking.
- Resulted in a remarkable 92% reduction in supplier onboarding time, facilitating quicker access to a broader pool of suppliers.
- KANE revolutionized product information management, providing a centralized platform for catalog management.
- Category teams could effortlessly modify product attributes, pricing, and delist products, reducing redundant efforts.
- Witnessed an 85% reduction in new product onboarding time, enabling swift adaptation to market demands and introducing new products.
- Embraced electronic data interchange (EDI) to seamlessly integrate purchase orders (POs) and goods received notes (GRNs) with large manufacturers.
- Reduced manual effort, enhanced operational efficiency, and improved supply chain responsiveness.
- Mitigated the risk of errors and delays associated with manual data entry.
- KANE introduced a sophisticated 3-way invoice matching feature, automating reconciliation for purchase orders, invoices, and goods receipts.
- Expedited dispute resolution, minimized erroneous payments, and allowed finance teams to focus on value-added activities.
- Saved time and enhanced overall productivity by automating 81% of invoices.
- Automated calculation and management of rebates across the vendor network.
- Eliminated manual calculations, saved time analyzing individual supplier reports, and reduced administrative burden by 30%.
- Ensured accuracy and consistency in rebate calculations, fostering stronger supplier relationships.
- Leveraged KANE's analytical capabilities to enhance collaboration with suppliers by sharing real-time insights into sales, inventory, and category performance.
- Empowered suppliers to make informed decisions and optimize operations.
- Strengthened partnerships, facilitated joint initiatives, and drove mutual business growth.
Rapid Supplier Onboarding
- Keells streamlined supplier onboarding via the KANE system, digitizing documentation and employing guided approval workflows.
- This reduced paperwork, accelerated onboarding, minimized errors, and ensured transparent status tracking.
- Resulted in a remarkable 92% reduction in supplier onboarding time, facilitating quicker access to a broader pool of suppliers.
Digital Catalog Management
- KANE revolutionized product information management, providing a centralized platform for catalog management.
- Category teams could effortlessly modify product attributes, pricing, and delist products, reducing redundant efforts.
- Witnessed an 85% reduction in new product onboarding time, enabling swift adaptation to market demands and introducing new products.
EDI-Integration with Suppliers
- Embraced electronic data interchange (EDI) to seamlessly integrate purchase orders (POs) and goods received notes (GRNs) with large manufacturers.
- Reduced manual effort, enhanced operational efficiency, and improved supply chain responsiveness.
- Mitigated the risk of errors and delays associated with manual data entry.
Automated Invoice Reconciliation
- KANE introduced a sophisticated 3-way invoice matching feature, automating reconciliation for purchase orders, invoices, and goods receipts
- Expedited dispute resolution, minimized erroneous payments, and allowed finance teams to focus on value-added activities.
- Saved time and enhanced overall productivity by automating 81% of invoices.
Collaborative Rebate Management
- Automated calculation and management of rebates across the vendor network.
- Eliminated manual calculations, saved time analyzing individual supplier reports, and reduced administrative burden by 30%.
- Ensured accuracy and consistency in rebate calculations, fostering stronger supplier relationships.
Demand and Insights Sharing
- Leveraged KANE's analytical capabilities to enhance collaboration with suppliers by sharing real-time insights into sales, inventory, and category performance.
- Empowered suppliers to make informed decisions and optimize operations.
- Strengthened partnerships, facilitated joint initiatives, and drove mutual business growth.
What Keells users have to say
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