Applicable Segment(s):
B2B Retail
Impacted Function(s):
Commerce
Solution:
Find™
Controlling Category and Product Visibility
The Challenge
Providing an access-unaware discovery experience on an ecommerce platform can lead to disengagement among shoppers, particularly in a business ecosystem where clients may have multiple shopper groups, each with different viewing permissions for categories and products.
The Approach
B2B FindTM considers distinct product visibility rules across multiple shopper groups and for individual shoppers within a client organization. It also accommodates any overlapping permissions while ensuring each user sees only what is relevant to their role.
Results
Respecting access permissions is critical for security, contract compliance and the best end-user experience.