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Operational Excellence for Pizza Hut UK

Case Study

Operational Excellence for Pizza Hut UK

Missing a single source of truth and manual reporting meant delayed decisioning, leading to lost revenue.

Algonomy’s Restaurant Analytics helped Pizza Hut UK improve operating efficiency by a whopping 92% across 9 business functions with real-time, on-the-go business intelligence.

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Segment

QSR

Objective

Transform decision making with real-time access to KPIs to drive growth, efficiency and reduce costs.

Product Used

Restaurant Analytics

Transforming QSR Businesses

Algonomy offers best in class business and personalized marketing solutions for QSRs. It helps operations teams drive 80% higher operational efficiencies with real-time insights into key operational metrics. It helps marketers deliver differentiated customer experiences by providing a unified 360 degree customer view, enable personalized engagement across all touchpoints and drive 30% increase in sales.
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Improve CLTV

Microsegment customers and automate personalized engagement throughtout their lifecycle using personalized menus, gamiications or recommendations, based on their behaviour via preferred channels at scale.

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Improve Conversions

Increase conversions by 10% and purchase frequency by 3x with real-time personalized offers based on attributes like location, weather, customer behaviour, events, or new product introductions.

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Improve Guest Experience

Identify root cause for customer dissatisfaction with store wise CSAT data, Y-o-Y trends and comparison of equity and franchise.

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Grow Same-store sales

On-the-go access to real-time store performance by item, day of the week, for area managers to take timely, appropriate actions. Get visibility into spikes and aberrations, delivery time and service time metrics.

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Optimize Pricing

Optimize pricing by identifying the best performing products or meal bundles as anchors. Use dynamic pricing for products available across web, mobile, aggregator apps based on real-time insights into item performance.

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Optimize Menu mix

Curate menus with deep insights into customer demand, order trends, reviews, new product performance, sales by day part.

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Optimize Inventory

Improve demand forecast accuracy and leverage predictive stock monitoring at the ingredient level, course correct, reduce waste and improve margins.

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In this digital world, we have to make important decisions quickly to keep up with the ever-changing consumer preferences. We believe Algonomy will give us a strong foundation and the insights we need to make better and more timely decisions

Arlene Dore, CFO FMI Group

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Pizza Hut UK Case Study