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Algonomy QSR Summit 2021

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Get access to all the sessions from the first of its kind virtual summit exclusively dedicated to QSR. Watch videos from experts and thought leaders who are shaping the future of QSR industry as they share:

  • What has changed and how QSRs have adopted technology to cope with the new normal?
  • How Cloud and AI enable a personal experience for customers and operational excellence for business?
  • What are the key investments every QSR business must make to build resilience?

View by Company

Company Name
  • All
  • AWS
  • Domino’s Pizza
  • IDC Research
  • KFC
  • McDonald’s
  • Pizza Hut
Nastaran Bisheban

CTO, KFC Canada

Raj Badarinath

Chief Marketing Officer, Algonomy

1Redo Digital for the new normal

  • QSR transformation into digital businesses
  • Innovations & game-changers for QSRs
  • Technology investments for business resilience
Atul Batra

CTO,Algonomy and Chair NASSCOM Product Council

Shivashish Pandey

CEO, KFC Indonesia

2Redo Digital for the new normal 2

  • Redefining Digital for QSR, post-pandemic
  • Algorithms for foresight 20/20
  • Digital for online & offline customer connect
Analyst session
Dorothy Creamer

Senior Research Analyst, IDC Research, Hospitality & Travel Digital Transformation Strategies

3What Will CX Look Like in 2021 & Beyond for the QSR Industry?

  • Shifts in customer sentiment & trends
  • Driving differentiated CX on mobile
  • Customer-centered digital investments
Fireside Chat
Raj Badarinath

Chief Marketing Officer, Algonomy

Steven M. Elinson

Head, Worldwide Business Development, Restaurants, Catering, and Food Service Amazon Web Services (AWS)

4Digital: Making QSRs Robust & Resilient

  • Tectonic shifts with AI & Cloud
  • Rapid digitization, risks & mitigation
  • Making real-time real with digital
Panel discussion
Arvind R P

Director – Marketing, Communications, Menu, Strategy & Insights, McDonald’s India

Mayank Singh

Head of Marketing and Technology, Domino’s Pizza Indonesia

Raj Badarinath

Chief Marketing Officer, Algonomy

Srikanth T

Head of E-commerce, CRM & Loyalty - Middle East, Turkey, Africa and Pakistan, Pizza Hut (Yum Brands)

5Brands at ground zero: Accelerate customer reconnect with digital

  • How AI fast tracks understanding of evolving customer tastes
  • Digital-first strategies to acquire, grow and retain customers
  • Personalization as a key differentiator
Fireside chat
Ravi Shankar

Chief Customer Officer, Algonomy

Shobhit Tandon

Chief Operating Officer - GCC (except KSA), Levant & Pakistan Domino’s Pizza (Alamar Foods Company)

6Foresight 20/20: AI for BI

  • Decisioning intelligence to drive operational efficiency
  • Innovative applications of data and analytics
  • Domino’s “Fortress” strategy
Fireside chat
Florian Tinnus

WW Head Partners – Travel & Hospitality, AWS

Raj Badarinath

Chief Marketing Officer, Algonomy

7QSR to the cloud: A recipe to transform the industry

  • Why cloud adoption is key to futureproof the QSR industry
  • What are the cloud innovations QSR brands can strategically leverage
  • How to successfully engage in your cloud journey
Insights: Algonomy
Amit Rohatgi

VP, Product Consulting, Algonomy

8Recipes for Mobile App Personalization Success – NA&EU

  • Mobile app as the storefront
  • Personalization use cases
  • QSR success stories
Insights: Algonomy
Madhu Rao Attada

Vice President – Customer Success, Algonomy

Sachin Dev

Director – Solutioning & PreSales, Algonomy

9Recipes for Mobile App Personalization Success – APAC

  • Mobile app as the storefront
  • Personalization use cases
  • QSR success stories
Insights: AWS
Puneet Piplani

Principal Analytics Specialist, AWS

Sudhir Gupta

Sr. Partner Solutions Architect Specialist, AWS

10Transform Quick Service Restaurants (QSRs) with analytics on AWS

  • Current QSR trends and industry shifts
  • Enhance customer experience and increase operational efficiency through better insights
  • How AWS Lakehouse architecture can empower the transformation




QSR Summit 2021 On-Demand