Use case sheet
Real-time Audience Activation
With real-time audience activation, drive hyper-personalized, journey-based customer engagement across online and ofﬂine channels.
With no real-time insight into customer behavior, retailers are unable to connect with customers in a personalized way. Irrelevant messages lead to low response rates and high customer attrition, impacting conversion and revenue.
Manthan’s advanced customer analytics
With real-time audience activation, drive hyper-personalized, journey-based customer engagement across online and oine channels. Productized connectors to accelerate activation use cases across touchpoints – onsite, in app, CRM, call center, email, social & more.
- Multichannel customer engagement, at scale.
- Get experience delivered faster.
- Power connected experiences that drive ROI online-online and across channel.