Use case sheet
[gusta_post_date vc_id=”date-20426415355fe07776e4838″ date_type=”updated” sub_groups=”label_text” label_text=”Last updated on”][gusta_post_title vc_id=”title-16746549515fe073375c905″]With real-time audience activation, drive hyper-personalized, journey-based customer engagement across online and offline channels.
Business challenge
With no real-time insight into customer behavior, retailers are unable to connect with customers in a personalized way. Irrelevant messages lead to low response rates and high customer attrition, impacting conversion and revenue.
Manthan’s advanced customer analytics
With real-time audience activation, drive hyper-personalized, journey-based customer engagement across online and o ine channels. Productized connectors to accelerate activation use cases across touchpoints – onsite, in app, CRM, call center, email, social & more.
Business value
- Multichannel customer engagement, at scale.
- Get experience delivered faster.
- Power connected experiences that drive ROI online-online and across channel.
