Algonomy Recognized as a Visionary in Gartner’s Magic Quadrant for Personalization Engines, 2022
Bengaluru and San Francisco, August 02, 2022: Algonomy, the industry’s only real-time Algorithmic Customer Engagement Platform, has been recognized as a Visionary in the 2022 Gartner Magic Quadrant for Personalization Engines.
Algonomy has received this recognition from the leading technological research and consulting firm for being a true end-to-end personalization provider.
Gartner has praised Algonomy for the following capabilities:
- End-to-end personalization which includes personalized recommendations, content, search, deep recommendations, social proof messaging and more
- Journey-based personalization across online and offline channels including website, mobile app, email, contact center, in-store and more
- AI-powered innovations such as Visual AI, Social proof messaging, Catalog enrichment, Algorithmic testing and optimization
- Customer-focused approach to product roadmap
Algonomy’s personalization engine enables AI-based omnichannel personalization, allowing brands to individualize product recommendations, content, search, browse, navigation, and social proof, among other possibilities across different customer touchpoints.
The Algonomy platform is powered by powerful Machine Learning and Deep Learning algorithms, built to scale. This enables it to be an enterprise-level retail-specific solution catering to specific use cases of fashion, grocery, QSR, and specialty brands. The platform also powers hyper-personalization of B2B customer experiences and merchandising.
Algonomy’s customer-focused approach to product roadmap ensures that their solutions focus on their clients’ needs and expectations, in addition to helping them drive up conversion rates through personalized engagement. The majority of Gartner Peer Insights users appreciate Algonomy for account management and client support.
“We’re committed to helping our clients enable personalization on all channels at every touchpoint for our customers, and we’ve developed our product in line with this theme, making us an end-to-end personalization provider. Our focus has always been and will continue to be on enabling impact-driven personalization. In line with this, our product is designed to cater to segment-specific use cases in retail,” said Sarath Jarugula, Chief Product & Technology Officer at Algonomy.
Algonomy plans to continue investment in AI-driven features such as image search and predictive journey optimization. The company recently launched the Real-time Customer Data Platform (CDP), which creates, updates, and unifies customer data into 360° profiles in real time to help clients drive contextually relevant customer engagement.