Get access to all the sessions from the first of its kind virtual summit exclusively dedicated to QSR. Watch videos from experts and thought leaders who are shaping the future of QSR industry as they share:
- What has changed and how QSRs have adopted technology to cope with the new normal?
- How Cloud and AI enable a personal experience for customers and operational excellence for business?
- What are the key investments every QSR business must make to build resilience?
View by Company
- All
- AWS
- Domino’s Pizza
- IDC Research
- KFC
- McDonald’s
- Pizza Hut
Keynote
Nastaran Bisheban
CTO, KFC Canada
Raj Badarinath
Chief Marketing Officer, Algonomy
1Redo Digital for the new normal
- QSR transformation into digital businesses
- Innovations & game-changers for QSRs
- Technology investments for business resilience
Keynote
Atul Batra
CTO,Algonomy and Chair NASSCOM Product Council
Shivashish Pandey
CEO, KFC Indonesia
2Redo Digital for the new normal 2
- Redefining Digital for QSR, post-pandemic
- Algorithms for foresight 20/20
- Digital for online & offline customer connect
Analyst session
Dorothy Creamer
Senior Research Analyst, IDC Research, Hospitality & Travel Digital Transformation Strategies
3What Will CX Look Like in 2021 & Beyond for the QSR Industry?
- Shifts in customer sentiment & trends
- Driving differentiated CX on mobile
- Customer-centered digital investments
Fireside Chat
Raj Badarinath
Chief Marketing Officer, Algonomy
Steven M. Elinson
Head, Worldwide Business Development, Restaurants, Catering, and Food Service Amazon Web Services (AWS)
4Digital: Making QSRs Robust & Resilient
- Tectonic shifts with AI & Cloud
- Rapid digitization, risks & mitigation
- Making real-time real with digital
Panel discussion
Arvind R P
Director – Marketing, Communications, Menu, Strategy & Insights, McDonald’s India
Mayank Singh
Head of Marketing and Technology, Domino’s Pizza Indonesia
Raj Badarinath
Chief Marketing Officer, Algonomy
Srikanth T
Head of E-commerce, CRM & Loyalty - Middle East, Turkey, Africa and Pakistan, Pizza Hut (Yum Brands)
5Brands at ground zero: Accelerate customer reconnect with digital
- How AI fast tracks understanding of evolving customer tastes
- Digital-first strategies to acquire, grow and retain customers
- Personalization as a key differentiator
Fireside chat
Ravi Shankar
Chief Customer Officer, Algonomy
Shobhit Tandon
Chief Operating Officer - GCC (except KSA), Levant & Pakistan Domino’s Pizza (Alamar Foods Company)
6Foresight 20/20: AI for BI
- Decisioning intelligence to drive operational efficiency
- Innovative applications of data and analytics
- Domino’s “Fortress” strategy
Fireside chat
Florian Tinnus
WW Head Partners – Travel & Hospitality, AWS
Raj Badarinath
Chief Marketing Officer, Algonomy
7QSR to the cloud: A recipe to transform the industry
- Why cloud adoption is key to futureproof the QSR industry
- What are the cloud innovations QSR brands can strategically leverage
- How to successfully engage in your cloud journey
Insights: Algonomy
Amit Rohatgi
VP, Product Consulting, Algonomy
8Recipes for Mobile App Personalization Success – NA&EU
- Mobile app as the storefront
- Personalization use cases
- QSR success stories
Insights: Algonomy
Madhu Rao Attada
Vice President – Customer Success, Algonomy
Sachin Dev
Director – Solutioning & PreSales, Algonomy
9Recipes for Mobile App Personalization Success – APAC
- Mobile app as the storefront
- Personalization use cases
- QSR success stories
Insights: AWS
Puneet Piplani
Principal Analytics Specialist, AWS
Sudhir Gupta
Sr. Partner Solutions Architect Specialist, AWS
10Transform Quick Service Restaurants (QSRs) with analytics on AWS
- Current QSR trends and industry shifts
- Enhance customer experience and increase operational efficiency through better insights
- How AWS Lakehouse architecture can empower the transformation
Speakers
Dorothy Creamer
Senior Research Analyst, IDC Research, Hospitality & Travel Digital Transformation Strategies
Shobhit Tandon
Chief Operating Officer - GCC (except KSA), Levant & Pakistan Domino’s Pizza (Alamar Foods Company)
Srikanth T
Head of E-commerce, CRM & Loyalty - Middle East, Turkey, Africa and Pakistan, Pizza Hut (Yum Brands)
Steven M. Elinson
Head, Worldwide Business Development, Restaurants, Catering, and Food Service Amazon Web Services (AWS)
