Algonomy, previously Manthan-RichRelevance presents the first of its kind virtual event dedicated exclusively to the QSR and hospitality industry to honor the spirit of resilience, agility, and leadership the industry has shown in the face of a global pandemic.
Titles: CMO, CIO, CFO, COO, CSO, CTO, Head of planning/strategy, VPs/Directors, Sr. Managers
Departments: Marketing, Operations, IT, Analytics
of Quick Serve Restaurants, Fast Casuals, Franchisees, Cafe chains and other hospitality businesses
Nastaran Bisheban
CTO, KFC Canada
Dorothy Creamer
Senior Research Analyst, IDC Research, Hospitality & Travel Digital Transformation Strategies
Steven M. Elinson
Head,Worldwide BD, Restaurants, Catering, and Food Service, AWS
Arvind RP
Director – Marketing & Communications, McDonald’s India
Srikanth T
Head of E-commerce, CRM & Loyalty, Yum! Brands
Mayank Singh
Head of Marketing and Technology, Domino’s Pizza Indonesia
Raj Badarinath
Chief Marketing Officer, Algonomy
Atul Batra
Chief Technology Officer, Algonomy
Sachin Dev
Director – Solutioning & PreSales, Algonomy
Amit Rohatgi
Vice President – Product Consulting, Algonomy
Puneet Piplani
Principal Analytics Specialist, AWS
Sudhir Gupta
Sr. Partner Solutions Architect Specialist, AWS
Hear from experts and thought leaders who are shaping the future of QSR industry on:
- What has changed and how QSRs have adopted technology to cope with the new normal?
- How Cloud and AI enable a personal experience for customers and operational excellence for business?
- What are the key investments every QSR business must make to build resilience?
The attendees will walk away with smart strategies and actionable tactics that are geography-specific with a global outlook.
17 March 2021 // Americas & Europe Summit
PST 07:00
EST 10:00
CET 15:00
7:00 - 7:30 PST
Nastaran Bisheban
Raj Badarinath
- QSR transformation into digital businesses
- Innovations & game-changers for QSRs
- Technology investments for business resilience
7:30 - 8:00 PST
Dorothy Creamer
- Shifts in customer sentiment & trends
- Driving differentiated CX on mobile
- Customer-centered digital investments
8:00 - 8:30 PST
Steven M. Elinson
Raj Badarinath
- Tectonic shifts with AI & Cloud
- Rapid digitization, risks & mitigation
- Making real-time real with digital
8:30 - 9:00 PST
Srikanth T
Arvind RP
Mayank Singh
Raj Badarinath
- How AI fast tracks understanding of evolving customer tastes
- Digital-first strategies to acquire, grow and retain customers
- Personalization as a key differentiator
9:00 - 9:30 PST
Amit Rohatgi
Sachin Dev
- Mobile app as the storefront
- Personalization use cases
- QSR success stories
9:30 - 9:55 PST
Puneet Piplani
Sudhir Gupta
- Current QSR trends and industry shifts
- Enhance customer experience and increase operational efficiency through better insights
- How AWS Lakehouse architecture can empower the transformation