EVENT HAS ENDED
Algonomy, previously Manthan-RichRelevance presents the first of its kind virtual event dedicated exclusively to the QSR and hospitality industry to honor the spirit of resilience, agility, and leadership the industry has shown in the face of a global pandemic.
Who should attend?
Titles: CMO, CIO, CFO, COO, CSO, CTO, Head of planning/strategy, VPs/Directors, Sr. Managers
Departments: Marketing, Operations, IT, Analytics
of Quick Serve Restaurants, Fast Casuals, Franchisees, Cafe chains and other hospitality businesses
Speakers
Nastaran Bisheban
CTO, KFC Canada
Dorothy Creamer
Senior Research Analyst, IDC Research, Hospitality & Travel Digital Transformation Strategies
Steven M. Elinson
Head,Worldwide BD, Restaurants, Catering, and Food Service, AWS
Arvind RP
Director – Marketing & Communications, McDonald’s India
Srikanth T
Head of E-commerce, CRM & Loyalty, Yum! Brands
Mayank Singh
Head of Marketing and Technology, Domino’s Pizza Indonesia
Raj Badarinath
Chief Marketing Officer, Algonomy
Atul Batra
Chief Technology Officer, Algonomy
Sachin Dev
Director – Solutioning & PreSales, Algonomy
Amit Rohatgi
Vice President – Product Consulting, Algonomy
Puneet Piplani
Principal Analytics Specialist, AWS
Sudhir Gupta
Sr. Partner Solutions Architect Specialist, AWS
Why should you attend?
Hear from experts and thought leaders who are shaping the future of QSR industry on:
- What has changed and how QSRs have adopted technology to cope with the new normal?
- How Cloud and AI enable a personal experience for customers and operational excellence for business?
- What are the key investments every QSR business must make to build resilience?
The attendees will walk away with smart strategies and actionable tactics that are geography-specific with a global outlook.
Agenda
17 March 2021 // Americas & Europe Summit
PST 07:00
EST 10:00
CET 15:00
Keynote
Nastaran Bisheban
Raj Badarinath
Redo Digital for the new normal
- QSR transformation into digital businesses
- Innovations & game-changers for QSRs
- Technology investments for business resilience
Analyst session
Dorothy Creamer
What Will CX Look Like in 2021 & Beyond for the QSR Industry?
- Shifts in customer sentiment & trends
- Driving differentiated CX on mobile
- Customer-centered digital investments
Fireside Chat
Steven M. Elinson
Raj Badarinath
Digital: Making QSRs Robust & Resilient
- Tectonic shifts with AI & Cloud
- Rapid digitization, risks & mitigation
- Making real-time real with digital
Panel discussion
Srikanth T
Arvind RP
Mayank Singh
Raj Badarinath
Brands at ground zero: Accelerate customer reconnect with digital
- How AI fast tracks understanding of evolving customer tastes
- Digital-first strategies to acquire, grow and retain customers
- Personalization as a key differentiator
Insights
Amit Rohatgi
Sachin Dev
Recipes for Mobile App Personalization Success
- Mobile app as the storefront
- Personalization use cases
- QSR success stories
Insights: AWS session
Puneet Piplani
Sudhir Gupta
Transform Quick Service Restaurants(QSRs) with analytics on AWS
- Current QSR trends and industry shifts
- Enhance customer experience and increase operational efficiency through better insights
- How AWS Lakehouse architecture can empower the transformation
