Event has ended
Algonomy, previously Manthan-RichRelevance presents the first of it’s kind virtual event dedicated exclusively to the QSR and hospitality industry to honor the spirit of resilience, agility and leadership the industry has shown in the face of a global pandemic.
Who should attend?
Titles: CMO, CIO, CFO, COO, CSO, CTO, Head of planning/strategy, VPs/Directors, Sr. Managers
Departments: Marketing, Operations, IT, Analytics
of Quick Serve Restaurants, Fast Casuals, Franchisees, Cafe chains and other hospitality businesses
Senior Research Analyst, IDC Research, Hospitality & Travel Digital Transformation Strategies
Why should you attend?
Hear from experts and thought leaders who are shaping the future of QSR industry on:
- What has changed and how QSRs have adopted technology to cope with the new normal?
- How Cloud and AI enable a personal experience for customers and operational excellence for business?
- What are the key investments every QSR business must make to build resilience?
The attendees will walk away with smart strategies and actionable tactics that are geography-specific with a global outlook.
10 March 2021 // APAC Summit
11:00 - 11:30 IST
Redo Digital for the new normal
- Redefining Digital for QSR, post-pandemic
- Algorithms for foresight 20/20
- Digital for online & offline customer connect
11:30 - 12:00 IST
What Will CX Look Like in 2021 & Beyond for the QSR Industry?
- Shifts in customer sentiment & trends
- Driving differentiated CX on mobile
- Customer-centered digital investments
12:00 - 12:30 IST
Brands at Ground Zero: Accelerate customer reconnect with digital
- How AI fastracks understanding of evolving customer tastes
- Digital-first strategies to aquire, grow and retain customers
- Personalization as a key differentiator
12:30 - 13:00 IST
Madhu Rao Attada
Recipes for Mobile App Personalization Success
- Mobile app as the storefront
- Personalization use cases
- QSR success stories
13:00 - 13:30 IST
Foresight 20/20: AI for BI
- Decisioning intelligence to drive operational efficiency
- Innovative applications of data and analytics
- Domino’s “Fortress” strategy
13:30 - 14:00 IST
QSR to the cloud: A recipe to transform the industry
- Why cloud adoption is key to futureproof the QSR industry
- What are the cloud innovations QSR brands can strategically leverage
- How to successfully engage in your cloud journey