Navigating internal organization and pushing for change in a new, digital-first world by eXtra

MENA’s largest consumer electronics retailer shares what it means to be a first-mover and makes the business case for personalization.

  • Spotting the shift in the market early on
  • Quick wins or long-term strategy — how we approached our digital journey
  • Tips to get management buy-in and define the roadmap
  • eXtra’s biggest wins with digital personalization

Share it on:

Related Videos
CXO Talk: Make personalization a strategic lever, not a tactical conversion tool
Luxury, fashion, and lifestyle leaders from the Middle East discuss the digital-first and customer-first imperative
The art of building a high-performance personalization team and the science of customer data
How ThirdLove became the face of women’s retail with personalized experiences and a customer-centric approach

Ready for the Next in Digital-First Strategies?

Learn how to use disruptive, AI-powered technologies to create frictionless, hyper-personalized experiences that connected consumers expect today.

Resources

Guides

Dynamic Content Personalization: How Active Content Brings Dynamism into Your Campaigns

Let’s face it—customers nowadays expect deeper and relevant communication, not cookie-cutter-styled messaging across every channel.

Case Study

Personalizing Beauty at Scale: How Matas Grew Attributable Sales by 36% with Personalized Recommendations

Deliver a best-in-class customer experience, increase online sales, and drive operational efficiency at scale

Get Recording Now